Shipping policy
SHIPPING
Katy Perry Collections is pleased to offer free standard shipping on orders over $58.99 anywhere in the continental United States. Standard shipping takes 3 to 7 business days after processing and Katy Perry Collections does not ship on weekends or holidays. Please note ground orders will take 1-3 business days to process.
SHIPPING FOR ORDERS $58.99 & BELOW:
| Shipping Method | Delivery Time | Shipping Charge | Order Cutoff Time |
|---|---|---|---|
| Ground Economy | 3-7 Business Days | $8.95 | None |
| Ground | 3-5 Business Days | $11.95 | None |
| Express | 2-3 Business Days | $24.95 | 1pm EST |
SHIPPING FOR ORDERS $59.00 & OVER:
| Shipping Method | Delivery Time | Shipping Charge | Order Cutoff Time |
|---|---|---|---|
| Ground Economy | 3-7 Business Days | FREE | None |
| Ground | 3-5 Business Days | $2.95 | None |
| Express | 2-3 Business Days | $24.95 | 1pm EST |
DO YOU SHIP TO MILITARY ADDRESSES?
Yes, we ship APO/FPO addresses.
DO YOU SHIP TO PO BOXES?
Yes, we ship to P.O. boxes.
WHEN WILL MY CARD BE CHARGED?
Your credit card will be charged at the time your order is placed. If any adjustment or cancellation takes place against your order, a refund will be issued immediately and will take 3-5 days to be posted back to your credit card.
WHY DID YOU CALL OR E-MAIL ME TO VERIFY MY ORDER?
For your own security and protection, if in the normal course of fraud control we find something suspicious regarding your order, we will call or e-mail you to verify your information.
HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
You will receive an e-mail confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select. NOTE: For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.
WHAT ARE MY PAYMENT OPTIONS?
We accept VISA, MasterCard, American Express, Discover, and PayPal.
WHAT'S THE STATUS OF MY ORDER? HOW DO I TRACK MY ORDER?
Once you have placed an order, you can check on its status at any time by tracking your order. Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.
ORDER CHANGES AND CANCELLATIONS
Due to our quick processing time, we are unable to cancel or modify an order after it has been submitted.